Sales Representative is an entry-level position that focuses on the movement of commodities from one city to another anywhere in North America. FSL sellers are responsible for your accounts from start to finish. As a sales representative, you will be prospecting customers, negotiating rates, and developing long-term relationships. You’ll own your accounts from start to finish.

Roles & Responsibilities

• Prospect potential customers through cold-calling and email outreach.
• Establish and build relationships and communicate effectively with team members, customers, and carriers.
• Facilitate and Onboard quality carriers to ensure the company is able to execute according to our customers’ shipping requirements.
• Procure competitive market rates by negotiating pricing with carriers on both the spot and contracted levels on daily orders.
• Work collaboratively with customer and carrier sales to ensure pick-up/delivery appointments reflect carrier and customer commitment.
• Maintain and deepen relationships with partners to grow the business.
• Maintain individual production KPI’s.
• Provide daily/weekly/monthly feedback to the sales and service teams regarding target lanes for new orders.

Skills & Qualifications

• Analytical – The ability to use reasoning skills to solve problems, to negotiate rates, and sell services.
• Innovation – Leverage technologies and forward thinking to build relationships with customers.
• Integrity – To be self-driven and conduct oneself in a professional manner with team members and customers.
• Partnership – Ability to effectively work in a team environment to achieve individual, team, and company goals.
  and objectives through exceptional customer service skills.
• Reliability – Exceptional attention to detail and punctuality.
• Work Environment – Ability to perform job duties with a high sense of urgency in task accuracy and completion.
• Intermediate computer skills (ability to navigate internal sites and customer portals).
• Excellent verbal and written communication.

Education & Experience

• High school diploma or higher (Prefer Associate or Bachelor’s degree)
• Minimum of 2 years in customer service
• Preferred understanding of the transportation industry